The Win-Win: We make shopping seamless by allowing guest checkouts, but creating an account unlocks order tracking and exclusive rewards.
Your Part: You agree to provide accurate, current, and complete information during checkout or account creation. You are responsible for maintaining the confidentiality of your account password.
1. Product Authenticity, Care, and Pricing
Handcrafted Nature: PRAREKA specializes in fashion jewellery, including gold-plated, silver-toned, and artisanal floral or daily-wear designs. Because many pieces feature hand-finished details, slight variations in color, texture, and size may occur. We view these not as flaws, but as unique signatures of craftsmanship.
Product Care: To maintain the longevity and luster of your jewellery, it must be kept away from water, perfumes, harsh chemicals, and stored in a dry, airtight pouch. PRAREKA cannot be held liable for damage caused by improper product care and wear-and-tear.
Pricing: All prices listed on our website are inclusive of applicable taxes unless stated otherwise. We reserve the right to modify prices or discontinue items at any time without prior notice. However, once an order is confirmed, the price for that order is locked and guaranteed.
3. Ordering, Shipping, and Delivery
Order Acceptance: After placing an order, you will receive an automated confirmation email. In rare instances (e.g., unexpected stock stockouts or logistical errors), we reserve the right to cancel an order. If this happens, we will notify you immediately and issue a full refund.
Shipping & Timeline: We partner with reliable courier services to ensure your jewellery arrives safely. Estimated delivery timelines are provided at checkout. While we strive to meet these dates, occasional delays due to weather or courier transit issues may happen. We appreciate your patience and will always provide tracking details so you can monitor your package.
4. Payment Terms & Prepaid Order Policy
Payment Methods: We accept secure online payments via Net Banking, Credit/Debit Cards, UPI, and verified Digital Wallets. Cash on Delivery (COD) may be available for eligible pin code
The Prepaid Advantage (Win-Win): To ensure priority processing and faster dispatch, we encourage prepaid orders. Prepaid orders are eligible for free shipping [or insert specific perk, e.g., an automatic 5% discount / a complimentary velvet storage pouch].
Prepaid Fraud Prevention & Security: To protect both the business and our customers, all prepaid transactions are processed through secure, encrypted payment gateways. If our system flags a transaction as high-risk or potentially fraudulent, we reserve the right to pause shipment and request a quick identity verification before dispatching the items. If verification is not provided within 48 hours, the order will be cancelled and fully refunded to the original payment source.
Contact Us
If you have any questions, feedback, or need assistance regarding your order, our team is always here to help you shine!